HI-DESK
Your WhatsApp. Always answered.
An always-on front desk for enquiries, booking capture, and routing when phones are busy or the team is offline.
The problem
Enquiries that arrive after 6pm sit unread until morning. Some customers don't wait — they call your competitor.
HI-(Desk) is trained on your company data — your services, prices, opening hours, and FAQs — so it answers like your best front-desk staff, because it knows what they know. It handles every message instantly, qualifies the lead, and routes it to your team. It checks your calendar live, offers real available slots, and books the customer in on the spot, then sends a confirmation by text and email automatically.
HI-DESKHow it works
It protects missed-call revenue and frees staff to focus on live customers and more valuable work, while every booking gets confirmed automatically.
Fewer missed-call gaps and more captured bookings
- 1.Trained on your company data: services, prices, opening hours, FAQs — it answers like your best front-desk staff.
- 2.Answers every WhatsApp and call instantly, 24/7: no unread pile-up at 9am, no customer defecting to a competitor at 11pm.
- 3.Checks and books appointments: live calendar, real slots, booked on the spot.
- 4.Confirms by text and email: automatic confirmations to phone and inbox.
Every message answered.
7 unread messages — since 6:43pm
- AhmadHi are you still open? Need a quote11:24pm
- PriyaCan I book for this Saturday?9:17pm
- JasonHow much for the package?8:51pm
- Wei LingIs anyone there7:32pm
- Customer #3stopped replying
Every message answered — avg reply 5 seconds
- Ahmadquoted & booked for tomorrow 10am
- PriyaSaturday 2:30pm confirmed
- Jasonpackage price sent, follow-up scheduled
- Wei Linganswered at 7:32pm, left a 5-star review
Every booking, confirmed automatically.
Hi Sarah! Your appointment at [Your Business] is confirmed for Thu 10 Jul, 2:30pm. Reply R to reschedule.
Booking confirmed — Thu 10 Jul, 2:30pm
Confirmations go out instantly by SMS and email, synced to your calendar.
Ready to see it running?
Chat with us on WhatsApp, or try the AI calling-agent live demo.
